Frequently Asked Questions

Nothing. Every order ships free, with no minimum order amount.

We charge California sales tax on orders delivered to California addresses, worked out from the delivery address. Orders delivered to other states have no sales tax added. The tax is shown at checkout before you pay, and if you return an item, the sales tax on it is refunded with the item.

We currently ship to addresses within the United States only.

Orders are processed within 1–2 business days, not counting weekends or holidays. Standard delivery then takes about 2–5 business days. See our Shipping Policy for details.

As soon as your order ships, we email you a confirmation with a tracking number you can use to follow your package.

Email us at [email protected] with your order number as soon as possible. If your order has not shipped yet, we will do our best to update or cancel it.

You can return unused items within 30 days of delivery. Email us with your order number and we will send you return instructions. Read the full Return Policy.

No. Return shipping is always free, with no restocking fee and no minimum order amount.

For health and hygiene reasons we can only accept unused items. If a product arrives damaged, defective or not what you ordered, contact us and we will make it right.

Email us at [email protected] with your order number and a photo of the item. We will send a replacement or issue a refund at no cost to you.

Once we receive and check your return, we issue the refund to your original payment method. Your bank may take a few business days to show it.

No. Vanity Aisle is an independent retailer. Brand names and trademarks belong to their owners and are used only to describe the products we sell.

Each product page lists the details we have, including ingredients when available. If you have allergies or sensitive skin, check the full ingredient list on the package and patch test before regular use.

Yes. Email us with what you are looking for and we will point you in the right direction.

We accept Visa, Mastercard, Discover and American Express. Google Pay is also available on supported devices.

No. You can check out as a guest using just your email and shipping address.

Yes. Our whole site, including checkout, runs over an encrypted HTTPS connection.

Not yet, but they are on our list.

Not right now. Our prices already include free shipping on every order, no minimum, and free 30-day returns. When we run a promotion, enter the code in the coupon box in your cart or at checkout before you pay.

Email us at [email protected] or call (888) 228-8264. We reply within one business day. You can also use the form on our Contact page.